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Videos

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Watch! Steve Jones on Xenos ePresentment for IBM Content Manager OnDemand
Are you interested in learning more about how Xenos bridges the gap between your documents and customers?
 
 

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Podcasts

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Listen! Xenos Contemporary Solutions to Traditional ECM Challenges
Today organizations are challenged to meet business demands under extreme pressure, financial pressure, competitive pressure, compliance pressure, and resource pressure. Company’s must look for contemporary solutions to traditional problems that not only advance business process and offer competitive advantage but promote operational cost reduction or, at a minimum, show real hard-cost Return-on-Investment. 
 
Craig Smith 

Listen! Craig Smith on Xenos ES
Podcast! Craig Smith of Xenos speaks with Ben Herring, Editor-in-chief of AIIM's new infonomics magazine about how our customers can Reduce, Reuse, Recycle Structured and Unstructured Data with Xenos Enterprise Server™ for a superior Return on Information™.

Or, check it out on the brand new AIIM infonomics web site

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Webcasts

Xenos Exschange 75x 

Listen! What does it take to capture ROI in today's economy?
The first in a series of roundtable-style chats featuring the key visionaries behind this award-winning company. Hear from Stu Butts, CEO; Paul Walker, CTO; Graham Barker, CMO; and Craig Smith, VP and author of the recent FST (Financial Services Technology US) article.

This discussion continues where the article left off and touches upon the key themes that are top of mind for today’s executives.

Listen as these leaders explore the technical, business, and market trends shaping the need for businesses to Reduce Reuse Recycle structured and unstructured data and documents for maximum Return on Information™.

Xenos solutions have been empowering organizations to adapt to changing market demands for over 25 years. This is a not-to-be-missed opportunity to join the conversation and learn how to reduce costs, manage risk, and take control of today’s global economic crisis.

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Industry Trends

Customer Trends

In conversations with our customers worldwide, we have heard they are faced with providing solutions at both the line-of-business level and increasingly at an enterprise scale for several key challenges in response to market trends:

  •  Back-office is moving to customer channels to lower costs while increasing customer retention
  • Customer Experience is becoming a priority driver for profitability and growth
  • Explosive growth and convergence of structured and unstructured data and documents presents significant operational and risk management issues
  • Designing enabling enterprise information architectures is challenging, especially in a climate of turbulence with sudden mergers and acquisitions
  • Transformational business initiatives are demanding enterprise business process analysis focused on operational efficiencies
  • Green IT is moving into the mainstream as a corporate responsibility and now demands measurable results in addition to “soft” benefits

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Enterprise Information Management Trends

  • $192 Billion in 2008 with 8% CAGR (Per GMV 1H08) Software $49B Services $103B Hardware $40B
  • Continued consolidation, but innovation too!
  • Information management becomes a board level concern with at least one major company failing due to an information integrity issues over the next five years
  • SOA and IM are recognized as inextricably linked and IaaS a major technique
  • Business demands for trusted in-context real-time information access becomes a major CIO architectural challenge
  • SaaS climbs to 15%+ of IM related license revenues
  • Compliance and risk management requirements drive major vendors to develop comprehensive platforms on which consulting firms will base true solutions
  • Vendor industry partner ecosystems become key in the delivery of solutions with reduced risk and shortened time to value based on their industry specific expertise

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Enterprise Content Management Trends

  • ECM markets at $3.4B in 2007. Anticipated to triple to $9.3B by 2014
  • Worldwide ECM market is anticipated to grow at 19% through 2014
  • In response to new analytics that permit improved decision making
  • Systems are poised for significant growth as people move to purchase for new marketing and Web based applications based on XML and Web technologies
  • Supplier consolidation is driven by the movement of enterprise content management (ECM) to more complex infrastructure that requires ever increasing integration of systems.
  • Disparate applications work with isolated repositories and these systems need to be integrated.
  • Caching systems are evolving inside repository systems to speed up delivery of information.
  • Alternative delivery systems are creating flexibility for document and content capabilities.
  • The entry of software as a services (SaaS) players and open source players changes the market by giving Web 2.0 market participants strategic advantage.

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