Complement IBM ECM

Xenos, recently named IBM ECM ValueNet Strategic Technology Partner of the Year for 2008, provides a range of offerings that complement IBM ECM software.

Xenos has over 13 years experience working with IBM and FileNet document and image archive solutions, delivering capabilities that add value to IBM ECM software for customers worldwide. Xenos has also developed and implemented a proven solution to migrate IBM competitors’ document and image archives to IBM Content Manager OnDemand (CMOD), IBM FileNet Image Services and IBM FileNet P8 Content Manager.

Xenos complements IBM ECM software in four areas: load, retrieval, migration and storage of high volume, customer-facing print stream documents and images. In addition to supporting all the same formats as IBM, we also support other formats such as Xerox Metacode and PCL.

The Xenos suite of solutions is built on the Xenos Enterprise Server™ (Xenos ES) component-based Java architecture, designed to meet the performance requirements of Fortune 1000 organizations worldwide.

Xenos Loader™ for IBM FileNet P8 Content Manager and IBM CMOD imports high volumes of print stream documents, images and associated metadata. It interfaces to back-office systems that generate high volumes of customer-facing documents such as statements, policies, bills, correspondence, marketing collateral, quotes, explanation of benefits (EOBs), declaration forms, trade confirmations and mortgage loan applications. This Xenos solution captures, processes, controls, loads and transforms documents before loading them into IBM FileNet P8. During the load, metadata can be extracted for ediscovery purposes and to build indexes for subsequent retrieval.

Xenos ePresentment™ for IBM CMOD is a fully integrated, highly scalable solution to control the indexing and loading of business-critical content such as customer bank, credit card or brokerage statements and insurance declaration documents generated in a wide range of high-volume print stream and image formats. It also manages the retrieval and transformation-on-the-fly to ePresentment formats such as PDF, TIFF and XML.  This high performance retrieval solution integrates with the IBM OnDemand Web Enablement Kit (ODWEK) to provide an easy to use method for requesting and retrieving documents from IBM CMOD. The Xenos interface makes it easy for developers to build high speed web document retrieval applications. This interface supports three simple calls; search, retrieve the search hit list, retrieve a document from the search. During retrieval, The Xenos solution transforms from AFP and other stored formats, into visual formats such as PDF, PNG and TIFF, as required by the application. The Xenos solution can extract content from a retrieved document and present the content in XML or CSV formats.

Xenos DSR™, Document Storage Reduction for ECM, dramatically reduces the amount and cost of physical storage consumed by high-volume documents retained within corporate document archives. The solution intelligently separates and stores duplicate print and composition resources from the unique transactional content found within high-volume document batches of AFP, PDF and Xerox Metacode. The size of HVTO and other customer facing documents is increasing exponentially because these documents contain upselling and cross selling message that are highly formatted with images, pictures, charts and graphics. HVTO documents are produced in large batches and most of these documents are identical except the transaction data, which is unique in each customer’s document. The Xenos DSR solution stores the large marketing and promotional messages - the images, pictures, graphs and carts – only one for the batch of documents. each customer. A customer’s document is reconstituted upon retrieval by merging the unique transactional data with the corresponding graphic objects from that document batch. This high performance solution is a result of caching the graphic objects in memory, requiring only the small transactional data to be retrieved from the IBM archive.