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Paper-based records are still used in many hospitals. As a result, peering into someone’s medical history is as easy as looking over a nurses’ shoulder.
The challenge is that hospital IT infrastructures are comprised of incompatible systems. Hospitals had typically purchased these systems from a multitude of vendors, each one specifically designed for a particular department. As healthcare IT evolved, vendors started to offer solutions that encompassed all departments. Even with the “one stop shopping” vendors, there are still functionality gaps in their solutions. Therefore, hospitals license third party software solutions to fill the holes in order to complete the administrative flow that manages patient care. Ironically, the free flow of information is limited by the technology that was supposed to make life easier. As a result, staff are relegated to hours of copying and/or scanning records for manual distribution to other staff - a process that brings us full circle back to issues of privacy, not to mention cost and time.
Xenos healthcare Solutions are being used to integrate incompatible hospital applications and eliminating the need to use paper as an integration medium. As well, Xenos healthcare Solutions automate manual processes, all without re engineering existing hospital IT applications.
In 2003, Pitt County Memorial Hospital chose a Healthcare Solution from Xenos to automate its patient records process and reduce overhead costs associated with conventional records printing. With the solution in place, clinical staff were able to access archived patient records instantaneously. The ability to send and receive files electronically created a completely new level of privacy and virtually eliminated the need to print or copy the records.
In the first twelve months after implementation,
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