Enhance Customer Experience and Improve Business Processes
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Xenos Enterprise Server (Xenos ES) resolves the challenge of rationalizing business information architecture and flow for both structured and unstructured data —by streamlining enterprise information supply chains. It delivers a superior “Return on Information™” by making information available where, when and how it is needed. This improves operational efficiency, enhances business processes, reduces risk for compliance management and increases employee productivity with lowered total cost of ownership both for the enterprise and for its customers.
The rapid growth in the quantity of digitized information in multiple, inconsistent formats undermines an organization’s ability to effectively and efficiently use information. This challenge drove Xenos to make four strategic acquisitions (GenText, Geneva Digital, Rush Creek Software and XML Global) and invest significantly in R&D over the past decade. Xenos ES is the realization of the Xenos vision to deliver a solution that transcends traditional technology boundaries to address this challenge.
Xenos ES is true enterprise scale in that it delivers organizational control over all of the requisite resources for data and document transformation from a centralized location within the enterprise.
Xenos ES reduces complexity. It enables an organization to address both the gaps and unnecessary links in the existing information supply chain to enable the high speed integration, composition, translation, transformation, indexing, repurposing, archiving, retrieval, routing, printing, delivery and presentment of structured and unstructured data throughout the enterprise and beyond. It enables the flexible sharing of previously inaccessible strategic information assets with customers, employees and trading partners.
Xenos ES integrates with the existing components of an organization’s information supply chain to enhance operational efficiency and enable greater returns to be realized from operational infrastructure, information resources and critical business applications. By enabling the implementation of self-service models for information access, Xenos ES enhances both customer experience and retention. It also reduces time-to-savings by allowing for the rapid implementation of new information supply chains addressing new business requirements and revenue opportunities.
Xenos ES enables organizations to re-use, aggregate and normalize data for presentment in a variety of formats. This enables the implementation of self-service models for information access.
Xenos ES is a robust, flexible solution for consolidating disparate and/or legacy technologies, systems and data located across the enterprise; and potentially reducing the numbers of vendors required to support corporate objectives. Xenos ES protects and extends existing investments in enterprise report management (ERM) and enterprise content management (ECM) systems to lower the total cost of ownership and reduce risks associated with compliance.
Xenos ES improves operational efficiencies by streamlining the flow of information, and consolidating redundant electronic archives and obsolete or underutilized legacy ECM applications.
Organizations will see Xenos ES as a catalyst that opens up possibilities they were not aware of or had not considered.
Xenos ES utilizes an open standards-based J2EE architecture that simplifies integration with third party applications and technology solutions, and offers unmatched scalability and performance in managing the end-to-end information lifecycle.
Xenos ES enables organizations to customize and optimize the presentation of customer information for effective service, support and auditing.
